At Emerald Mumbai Tours, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website or use our services. By accessing our website or booking our tours, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect personal information when you contact us, make an inquiry, or book a tour. This information may include your name, email address, phone number, travel preferences, and any other details you choose to share with us.
2. How We Use Your Information
The information we collect is used to:
- Respond to your inquiries and booking requests
- Provide and manage tour services
- Communicate important updates related to your booking
- Improve our website, services, and customer experience
- Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell, rent, or trade your personal information. Your data may only be shared with trusted partners such as drivers, guides, or service providers strictly for tour operations, and only when necessary to deliver our services.
4. Cookies & Website Analytics
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and understand visitor behavior. You can choose to disable cookies through your browser settings if you prefer.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure. While no system is completely secure, we strive to safeguard your data using industry best practices.
6. Third-Party Links
Our website may contain links to third-party websites such as payment gateways or social media platforms. We are not responsible for the privacy practices or content of those external websites.
7. Your Rights
You have the right to request access, correction, or deletion of your personal information. If you wish to update or remove your data from our records, please contact us using the details provided below.
8. Changes to This Privacy Policy
Emerald Mumbai Tours reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our website indicates your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:
- Email: info@emeraldmumbaitours.com
- Phone: +91 83691 16027
- Address: T Junction, Dharavi, Mumbai, India